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Privacy Policy

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Privacy Policy

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Ide­al­be­tei­li­gung AG, Zug, Switz­er­land, acting with the brand Arran­ger and the web­site Arranger.ch is com­mit­ted to safe­guar­ding your pri­va­cy wit­hin the recom­men­da­ti­ons of the Swiss Federal Data Pro­tec­tion and Infor­ma­ti­on Com­mis­sio­ner in rela­ti­on to EU Gene­ral Data Pro­tec­tion Regu­la­ti­on

By using this site or/and our ser­vices, you con­sent to the Pro­ces­sing of your Per­so­nal Data as descri­bed in this Pri­va­cy Poli­cy.

Table of Contents
  1. Defi­ni­ti­ons used in this Poli­cy
  2. Data pro­tec­tion princi­ples we fol­low
  3. What rights do you have regar­ding your Per­so­nal Data
  4. What Per­so­nal Data we gather about you
  5. How we use your Per­so­nal Data
  6. Who else has access to your Per­so­nal Data
  7. How we secu­re your data
  8. Infor­ma­ti­on about coo­kies
  9. Con­tact infor­ma­ti­on
Definitions

Per­so­nal Data – any infor­ma­ti­on rela­ting to an iden­ti­fied or iden­ti­fia­ble natu­ral per­son.
Pro­ces­sing – any ope­ra­ti­on or set of ope­ra­ti­ons which is per­for­med on Per­so­nal Data or on sets of Per­so­nal Data.
Data sub­ject – a natu­ral per­son who­se Per­so­nal Data is being Pro­ces­sed.
Child – a natu­ral per­son under 16 years of age.
We/us (eit­her capi­ta­li­zed or not) –

Data Protection Principles

We pro­mi­se to fol­low the fol­lo­wing data pro­tec­tion princi­ples:

  • Pro­ces­sing is law­ful, fair, trans­pa­rent. Our Pro­ces­sing activi­ties have law­ful grounds. We always con­si­der your rights befo­re Pro­ces­sing Per­so­nal Data. We will pro­vi­de you infor­ma­ti­on regar­ding Pro­ces­sing upon request.
  • Pro­ces­sing is limi­ted to the pur­po­se. Our Pro­ces­sing activi­ties fit the pur­po­se for which Per­so­nal Data was gathe­red.
  • Pro­ces­sing is done with mini­mal data. We only gather and Pro­cess the mini­mal amount of Per­so­nal Data requi­red for any pur­po­se.
  • Pro­ces­sing is limi­ted with a time peri­od. We will not store your per­so­nal data for lon­ger than nee­ded.
  • We will do our best to ensu­re the accu­ra­cy of data.
  • We will do our best to ensu­re the inte­gri­ty and con­fi­den­tia­li­ty of data.
Data Subject’s rights

The Data Sub­ject has the fol­lo­wing rights:

  1. Right to infor­ma­ti­on – mea­ning you have to right to know whe­ther your Per­so­nal Data is being pro­ces­sed; what data is gathe­red, from whe­re it is obtai­ned and why and by whom it is pro­ces­sed.
  2. Right to access – mea­ning you have the right to access the data collec­ted from/about you. This inclu­des your right to request and obtain a copy of your Per­so­nal Data gathe­red.
  3. Right to rec­tifi­ca­ti­on – mea­ning you have the right to request rec­tifi­ca­ti­on or era­su­re of your Per­so­nal Data that is inac­cu­ra­te or incom­ple­te.
  4. Right to era­su­re – mea­ning in cer­tain cir­cum­s­tan­ces you can request for your Per­so­nal Data to be era­sed from our records.
  5. Right to restrict pro­ces­sing – mea­ning whe­re cer­tain con­di­ti­ons app­ly, you have the right to restrict the Pro­ces­sing of your Per­so­nal Data.
  6. Right to object to pro­ces­sing – mea­ning in cer­tain cases you have the right to object to Pro­ces­sing of your Per­so­nal Data, for examp­le in the case of direct mar­ke­ting.
  7. Right to object to auto­ma­ted Pro­ces­sing – mea­ning you have the right to object to auto­ma­ted Pro­ces­sing, inclu­ding pro­filing; and not to be sub­ject to a decisi­on based sole­ly on auto­ma­ted Pro­ces­sing. This right you can exer­ci­se whenever the­re is an out­co­me of the pro­filing that pro­du­ces legal effec­ts con­cer­ning or signi­fi­cant­ly affec­ting you.
  8. Right to data por­ta­bi­li­ty – you have the right to obtain your Per­so­nal Data in a machi­ne-read­a­ble for­mat or if it is fea­si­ble, as a direct trans­fer from one Pro­ces­sor to ano­t­her.
  9. Right to lodge a com­p­laint – in the event that we refu­se your request under the Rights of Access, we will pro­vi­de you with a rea­son as to why. If you are not satis­fied with the way your request has been hand­led plea­se con­tact us.
  10. Right for the help of super­vi­so­ry aut­ho­ri­ty – mea­ning you have the right for the help of a super­vi­so­ry aut­ho­ri­ty and the right for other legal reme­di­es such as clai­ming damages.
  11. Right to with­draw con­sent – you have the right with­draw any given con­sent for Pro­ces­sing of your Per­so­nal Data.
Data we gather

[] – Infor­ma­ti­on you have pro­vi­ded us with
This might be your e-mail address, name, bil­ling address, home address etc – main­ly infor­ma­ti­on that is necessa­ry for deli­vering you a product/service or to enhan­ce your custo­mer expe­ri­ence with us. We save the infor­ma­ti­on you pro­vi­de us with in order for you to com­ment or per­form other activi­ties on the web­site. This infor­ma­ti­on inclu­des, for examp­le, your name and e-mail address.

[] – Infor­ma­ti­on auto­ma­ti­cal­ly collec­ted about you
This inclu­des infor­ma­ti­on that is auto­ma­ti­cal­ly stored by coo­kies and other ses­si­on tools. For examp­le, your shop­ping cart infor­ma­ti­on, your IP address, your shop­ping histo­ry (if the­re is any) etc. This infor­ma­ti­on is used to impro­ve your custo­mer expe­ri­ence. When you use our ser­vices or look at the con­tents of our web­site, your activi­ties may be log­ged.

[] – Infor­ma­ti­on from our part­ners
We gather infor­ma­ti­on from our trusted part­ners with con­fir­ma­ti­on that they have legal grounds to sha­re that infor­ma­ti­on with us. This is eit­her infor­ma­ti­on you have pro­vi­ded them direc­t­ly with or that they have gathe­red about you on other legal grounds.

Publicly avail­ab­le infor­ma­ti­on
We might gather infor­ma­ti­on about you that is publicly avail­ab­le.

How we use your Personal Data

We use your Per­so­nal Data in order to:

  • pro­vi­de our ser­vice to you. This inclu­des for examp­le regis­te­ring your account; pro­vi­ding you with other pro­duc­ts and ser­vices that you have requested; pro­vi­ding you with pro­mo­tio­nal items at your request and com­mu­ni­ca­ting with you in rela­ti­on to tho­se pro­duc­ts and ser­vices; com­mu­ni­ca­ting and inter­ac­ting with you; and noti­fy­ing you of chan­ges to any ser­vices.
  • enhan­ce your custo­mer expe­ri­ence;
  • ful­fil an obli­ga­ti­on under law or con­tract;
  • []

We use your Per­so­nal Data on legi­ti­ma­te grounds and/or with your Con­sent.

On the grounds of ent­e­ring into a con­tract or ful­fil­ling con­trac­tu­al obli­ga­ti­ons, we Pro­cess your Per­so­nal Data for the fol­lo­wing pur­po­ses:

  • to iden­ti­fy you;
  • to pro­vi­de you a ser­vice or to send/offer you a pro­duct;
  • to com­mu­ni­ca­te eit­her for sales or invoi­cing;
  • []

On the ground of legi­ti­ma­te inte­rest, we Pro­cess your Per­so­nal Data for the fol­lo­wing pur­po­ses:

  • to send you per­so­na­li­zed offers* (from us and/or our care­ful­ly selec­ted part­ners);
  • to admi­nis­ter and ana­ly­se our cli­ent base (purcha­sing beha­viour and histo­ry) in order to impro­ve the qua­li­ty, varie­ty, and avai­la­bi­li­ty of products/ ser­vices offered/provided;
  • to con­duct ques­ti­onn­aires con­cer­ning cli­ent satis­fac­tion;
  • []

As long as you have not infor­med us other­wi­se, we con­si­der offe­ring you products/services that are simi­lar or same to your purcha­sing history/browsing beha­viour to be our legi­ti­ma­te inte­rest.

With your con­sent we Pro­cess your Per­so­nal Data for the fol­lo­wing pur­po­ses:

  • to send you news­let­ters and cam­pai­gn offers (from us and/or our care­ful­ly selec­ted part­ners);
  • for other pur­po­ses we have asked your con­sent for;
  • []

We Pro­cess your Per­so­nal Data in order to ful­fil obli­ga­ti­on rising from law and/or use your Per­so­nal Data for opti­ons pro­vi­ded by law. We reser­ve the right to anony­mi­se Per­so­nal Data gathe­red and to use any such data. We will use data out­si­de the scope of this Poli­cy only when it is anony­mi­sed. We save your bil­ling infor­ma­ti­on and other infor­ma­ti­on gathe­red about you for as long as nee­ded for accoun­ting pur­po­ses or other obli­ga­ti­ons deri­ving from law, but not lon­ger than [nee­ded]

We might pro­cess your Per­so­nal Data for addi­tio­nal pur­po­ses that are not men­tio­ned here, but are com­pa­ti­ble with the ori­gi­nal pur­po­se for which the data was gathe­red. To do this, we will ensu­re that:

  • the link bet­ween pur­po­ses, con­text and natu­re of Per­so­nal Data is sui­ta­ble for fur­ther Pro­ces­sing;
  • the fur­ther Pro­ces­sing would not harm your inte­rests and
  • the­re would be appro­pria­te safe­guard for Pro­ces­sing.

We will inform you of any fur­ther Pro­ces­sing and pur­po­ses.

Who else can access your Personal Data

We do not sha­re your Per­so­nal Data with stran­gers. Per­so­nal Data about you is in some cases pro­vi­ded to our trusted part­ners in order to eit­her make pro­vi­ding the ser­vice to you pos­si­ble or to enhan­ce your custo­mer expe­ri­ence.

We only work with Pro­ces­sing part­ners who are able to ensu­re ade­qua­te level of pro­tec­tion to your Per­so­nal Data. We dis­c­lo­se your Per­so­nal Data to third par­ties or public offi­ci­als when we are legal­ly obli­ged to do so. We might dis­c­lo­se your Per­so­nal Data to third par­ties if you have con­sen­ted to it or if the­re are other legal grounds for it.

How we secure your data

We do our best to keep your Per­so­nal Data safe.  We use safe pro­to­cols for com­mu­ni­ca­ti­on and trans­fer­ring data (such as HTTPS). We use anony­mi­sing and pseud­ony­mi­sing whe­re sui­ta­ble. We moni­tor our sys­tems for pos­si­ble vul­nera­bi­li­ties and attacks.[ ]

Even though we try our best we can not gua­ran­tee the secu­ri­ty of infor­ma­ti­on. Howe­ver, we pro­mi­se to noti­fy sui­ta­ble aut­ho­ri­ties of data breaches. We will also noti­fy you if the­re is a thre­at to your rights or inte­rests. We will do ever­ything we rea­son­ab­ly can to pre­vent secu­ri­ty breaches and to assist aut­ho­ri­ties should any breaches occur.

If you have an account with us, note that you have to keep your user­na­me and pass­word secret.

Children

We do not intend to collect or kno­win­gly collect infor­ma­ti­on from child­ren. We do not tar­get child­ren with our ser­vices.

Cookies and other technologies we use

We use coo­kies and/or simi­lar tech­no­lo­gies to ana­ly­se custo­mer beha­viour, admi­nis­ter the web­site, track users’ move­ments, and to collect infor­ma­ti­on about users. This is done in order to per­so­na­li­se and enhan­ce your expe­ri­ence with us.

A coo­kie is a tiny text file stored on your com­pu­ter. Coo­kies store infor­ma­ti­on that is used to help make sites work. Only we can access the coo­kies crea­ted by our web­site. You can con­trol your coo­kies at the brow­ser level. Choo­sing to dis­able coo­kies may hin­der your use of cer­tain func­tions.

We use coo­kies for the fol­lo­wing pur­po­ses:

  • Necessa­ry coo­kies – the­se coo­kies are requi­red for you to be able to use some important fea­tures on our web­site, such as log­ging in. The­se coo­kies don’t collect any per­so­nal infor­ma­ti­on.
  • Func­tio­n­a­li­ty coo­kies – the­se coo­kies pro­vi­de func­tio­n­a­li­ty that makes using our ser­vice more con­ve­ni­ent and makes pro­vi­ding more per­so­na­li­sed fea­tures pos­si­ble. For examp­le, they might remem­ber your name and e-mail in com­ment forms so you don’t have to re-enter this infor­ma­ti­on next time when com­men­ting.
  • Ana­ly­tics coo­kies – the­se coo­kies are used to track the use and per­for­mance of our web­site and ser­vices
  • Adver­ti­sing coo­kies – the­se coo­kies are used to deli­ver adver­ti­se­ments that are rele­vant to you and to your inte­rests. In addi­ti­on, they are used to limit the num­ber of times you see an adver­ti­se­ment. They are usual­ly pla­ced to the web­site by adver­ti­sing net­works with the web­site operator’s per­mis­si­on. The­se coo­kies remem­ber that you have visi­ted a web­site and this infor­ma­ti­on is sha­red with other orga­ni­sa­ti­ons such as adver­ti­sers. Often tar­ge­ting or adver­ti­sing coo­kies will be lin­ked to site func­tio­n­a­li­ty pro­vi­ded by the other orga­ni­sa­ti­on.

You can remo­ve coo­kies stored in your com­pu­ter via your brow­ser set­tings. Alter­na­tively, you can con­trol some 3rd par­ty coo­kies by using a pri­va­cy enhan­ce­ment plat­form such as youronlinechoices.com. For more infor­ma­ti­on about coo­kies, visit allaboutcookies.org.

We use Goog­le Mail, Goog­le Docs, Goog­le Adwords and Goog­le Ana­ly­tics, a mail ser­vice, a sto­rage ser­vice, an adver­ti­sing ser­vice and a web ana­ly­tics ser­vice pro­vi­ded by Goog­le, Inc. (“Goog­le”). Goog­le Ana­ly­tics uses “coo­kies”, which are text files pla­ced on your com­pu­ter, to help the web­site ana­ly­ze how users use the site. The infor­ma­ti­on gene­ra­ted by the coo­kie about your use of the web­site (inclu­ding your IP address) and infor­ma­ti­on sent by you will be trans­mit­ted also to and stored by Goog­le on ser­vers in the United Sta­tes. Goog­le will use this infor­ma­ti­on for the pur­po­se of eva­lua­ting your use of the web­site, com­pi­ling reports on web­site activi­ty for web­site ope­ra­tors and pro­vi­ding other ser­vices rela­ting to web­site activi­ty and inter­net usa­ge. Goog­le may also trans­fer this infor­ma­ti­on to third par­ties whe­re requi­red to do so by law, or whe­re such third par­ties pro­cess the infor­ma­ti­on on Google’s behalf. Goog­le will not asso­cia­te your IP address with any other data held by Goog­le. You may refu­se the use of coo­kies by selec­ting the appro­pria­te set­tings on your brow­ser, howe­ver plea­se note that if you do this you may not be able to use the full func­tio­n­a­li­ty of this web­site. By using this web­site, you con­sent to the pro­ces­sing of data about you by Goog­le in the man­ner and for the pur­po­ses set out above. Goog­le has their own Pri­va­cy Poli­cy which you can review here. If you’d like to opt out of tracking by Goog­le Ana­ly­tics, visit the Goog­le Ana­ly­tics opt-out page.

Contact Information

info@arranger.ch

Changes to this Privacy Policy

We reser­ve the right to make chan­ge to this Pri­va­cy Poli­cy.
Last modi­fi­ca­ti­on was made 24. May 2018.

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